Our Services
COMPLETE REVENUE CYCLE MANAGEMENT
From the first patient interaction to final payment, Oremote manages the critical billing processes behind your practice.
The eight stages below run in the order they happen inside your revenue cycle — registration first, reporting last — and each one feeds the next. To see how an engagement starts, read our five-step billing process. To see which practices this work is built for, browse the medical specialties we support. For the short version of what makes us different, see why practices choose Oremote.
Patient Registration Services
Clean claims begin at the front desk. We help ensure patient information is entered accurately and consistently, reducing the downstream billing issues that turn into denials weeks later.
Services include
- Patient demographic entry
- Insurance information collection
- Patient data validation
- Registration support
- Insurance documentation
Most preventable denials trace back to a data problem at registration — a transposed member ID, a stale policy, a missing subscriber relationship. Catching those at intake costs minutes. Catching them after a denial costs weeks of A/R.
Learn more about Patient RegistrationInsurance Eligibility & Benefits Verification
Insurance verification identifies coverage issues before services are provided, so your practice is never billing for a visit that was never going to be reimbursed.
Services include
- Eligibility verification
- Benefits verification
- Coverage confirmation
- Authorization checks
- Insurance information updates
We confirm active coverage, plan-specific benefits, copay and deductible status, and any authorization requirements ahead of the appointment — which also lets your front office set clear financial expectations with the patient.
Learn more about Insurance VerificationMedical Coding Services
Accurate coding is essential for clean claims and appropriate reimbursement. Our coding support focuses on accurate documentation, proper code assignment, compliance, and reducing coding-related denials.
Services include
- CPT, ICD-10 and HCPCS code assignment
- Documentation review and query support
- Modifier accuracy and bundling review
- Specialty-specific coding guidance
- Coding compliance and audit support
Under-coding quietly costs a practice revenue it already earned. Over-coding creates compliance exposure. Our coders work to the documentation, so claims reflect the care actually delivered — nothing more, nothing less.
Learn more about Medical CodingMedical Claim Submission Services
We prepare and submit claims according to each payer's requirements, then monitor claim status throughout the billing process instead of assuming a submitted claim is a paid claim.
Services include
- Electronic claim submission
- Claim validation
- Claim status tracking
- Rejected claim correction
- Payer follow-up
Claims are scrubbed against payer-specific edits before they go out, and rejections are corrected and resubmitted the same cycle — not left to age quietly in a clearinghouse queue.
Learn more about Claim SubmissionPayment Posting & Reconciliation
Our team accurately records payments, adjustments, contractual amounts, and outstanding balances — giving you a clear, current view of your practice's financial position.
Services include
- ERA and EOB payment posting
- Contractual adjustment reconciliation
- Patient payment posting
- Credit balance identification
- Underpayment detection
Posting is where underpayments become visible. When a payer reimburses below the contracted rate, it shows up here first — and only if someone is reconciling line by line rather than posting in bulk.
Learn more about Payment PostingAccounts Receivable Management
Outstanding accounts require consistent follow-up. Our A/R specialists review unpaid claims, identify payment delays, contact payers directly, and pursue outstanding balances until they resolve.
Services include
- A/R aging analysis by bucket and payer
- Unpaid claim investigation
- Direct payer follow-up calls
- Patient balance follow-up
- Old A/R clean-up projects
A claim's chance of being paid drops sharply after 90 days. We work the aging buckets by priority and payer behaviour, so the accounts most likely to be recovered get attention first.
Learn more about A/R ManagementDenial Management Services
Denied claims significantly affect practice revenue. We identify denial patterns, investigate the reason behind each one, correct the underlying billing issue, resubmit or appeal, and track the outcome.
Services include
- Denial reason code analysis
- Root-cause pattern identification
- Claim correction and resubmission
- Formal appeal preparation
- Denial prevention feedback loop
Working a denial recovers one claim. Finding out why that denial keeps happening prevents the next hundred. We do both, and report the pattern back so it can be fixed at the source.
Learn more about Denial ManagementRevenue Cycle Reporting & Analytics
You receive clear reporting on your revenue cycle performance — not a data dump, but the specific numbers that tell you whether your practice is being paid properly.
Services include
- Collections
- A/R aging
- Denial rates
- Claim acceptance
- Payment trends
- Outstanding balances
- Revenue performance
Transparent reporting is how you hold a billing partner accountable. Every number we report traces back to claims you can inspect, so nothing about your revenue cycle is a black box.
Learn more about Reporting & AnalyticsVirtual Assistant Services
Beyond billing.Complete practice support.
Billing is only half of what keeps a practice running. Our healthcare-trained virtual assistants absorb the scheduling, patient communication, and administrative work that pulls your front office away from patients — working alongside the same team that runs your medical billing and revenue cycle services, under the same privacy and security procedures.
- Patient Scheduling
- Patient Communication
- Administrative Data Entry
- Insurance & Eligibility Support
- Referral Coordination
- A/R & Billing Assistance
- 98 percent claim acceptance rate
- 32 average days in accounts receivable
- More than 15 percent revenue increase
- More than 100 happy clients
Ready to Improve Your Revenue?
Let's build a healthier financial future for your practice.